Terms & Conditions

This agreement contains all the terms and conditions (hereinafter Terms and Conditions) between PePePe BV which owns smartific.com (hereinafter Site) and you as user (company, person, visitor, customer and any other user / visitor) of the website and involves the use of the website or any other medium of PePePe BV including, but not limited to, mobile applications, social media, e-mail and telephone traffic. Please read these Terms and Conditions before you use the Site. When you are using the Site you declare that you have read in this these Terms and information and agreements herein, justifies, understand and unconditionally accepted. Do you agree with any of the components in the Terms disagree, do not use the Site. PePePe BV and its management, employees, partners and agents have the right to these Terms at any time without advance notice any change or adapt. If you use the Site after a change or adjustment than you declare to agree to this change.
Article 1. Applicability
1.1 All offers, orders and agreements of the site to the exclusion of any other general conditions these Terms and Conditions apply. These Conditions are filed with the Commerce Chamber of Commerce Amsterdam under number 34236211 and will be sent on request.
1.2 All rights and claims, as in these conditions and any further agreements for the site and its owners are made, are also stipulated for by the site intermediaries and other parties. Of the conditions can be waived only in writing, in which case the other provisions remain unaffected.
1.3 The use of the site, its services, products, services and website (hereinafter collectively referred to as: Service) means that you fully accept the applicability of these conditions. Ordering a product through any medium means that you accept completely the applicability of these conditions. The minimum agreement you have with the site includes at least the conditions described in this document as well as the Privacy Policy. This document describes all the conditions regarding this agreement.
1.4 These conditions apply to every offer of the site and any negotiated agreement and an agreement on distance between the site and its users.
1.5 Before an agreement is concluded, the text of these conditions made available to the remote user. Before the user can make full use of the service is it obliged to accept these conditions. If this is not reasonably possible, before the contract is concluded at a distance, indicate that the general conditions at the site are viewed and can be sent free of charge as soon as possible at the request of the consumer.
1.6 If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these terms and conditions electronically will be made available to the consumer in such a way that the consumer in a simple way can be stored on a durable data storage medium. If this is not reasonably possible, before the distance contract is concluded, indicated where the general conditions in electronic form can be taken and that they can be sent free of charge at the request of the consumer electronically or otherwise.
Article 2. Acceptance of Terms
2.1 In order to use the service, you must first accept these conditions. You may not use the service if you do not first accept the terms. These conditions also include the privacy policy of the site.
2.2 You can accept the conditions as follows: • When using the service. In that case, you accept that the site interprets your use of the Service as acceptance of the applicable conditions.
2.3 You may not in any case use the service and you may not accept the terms if you do not have the statutory age of 18 years for the use of the service, or if you have not seen the legal permission to use the service .
Without limiting foregoing, the site (and all its staff, managers and agents) be liable in any way or be held for misinterpretations of users. Users declare that they understand that the site never ever has been or can be held responsible for incorrect interpretations of its users.
Article 3 Legislation
3.1 All items on the site such as, but not limited to, products, articles, the range are legal in the Netherlands. The site (and all its staff, employees, directors and agents) do not provide information on the legal status of these products in a country other than the Netherlands. By using the service you will unconditionally agree that you are solely responsible to verify that the desired products are legal in your country. This involves information about your local laws and regulations, local laws concerning such matters as import and so on. By using the service and placing orders through the service you confirm that imports of the products ordered in your country is legal. By using the service you indemnify the site (and all its staff, employees, directors and agents) from any liability and legality of the products delivered to you. By using the service you agree that the responsibility in any form whatsoever for your account once an order is picked up by the delivery service.
3.2 The site (and all its staff, employees, directors and agents) expressly does not claim that the products in its range for use and are legally appropriate, beyond the Dutch borders. This means that an order by an individual, company or entity outside the Netherlands is entirely at their own risk. Content or information (in whatever form) provided by the site (and all its staff, employees, directors and agents) through every conceivable medium, including but not limited to, telephone, email and chat is purely for information purposes . This means that information never and should never be construed as advice or recommendation to buy specific products and articles. By using the service you agree that using this informative information for illegal activities at your own discretion and risk.
3.3 By using the service you release the site (and all its staff, employees, directors and agents) from liability in case of issues like personal injury, damages, fines, penalties (local) law, consumption of goods and products , loss of property and income that may arise through the use of the service. Through the use of the service you stated irrevocably that you are the site (and all its staff, employees, directors and agents) will never be held liable in any situation.
Article 5 Exclusive use
5.1 Your account is on the site for exclusive use. This means that your account can only be used by you personally. You have absolutely no right to use a third party to let your account or to place orders with your account.
Article 6 Copyright
All illustrations, designs, graphics, photos, logos and website are copyrighted. Without written consent from the site using this copyrighted material is not permitted.
Article 7. Order and Returns
7.1 The shipping and times stated on our countries should outline as a guide. No rights can be derived. The site always does its best to deliver on time, but will not be responsible by delays due to force majeure such as, but not limited to, low inventory, natural disasters, public holidays, problems with the Express serves.
7.2 The site packed products in safe, discreet and appropriate quality packaging. We are not responsible for damage to products caused by improper use of these products by the customer. If used improperly, we are not obliged to replace the damage. Should the product arrive damaged please contact us within 5 working days via [email protected] stating your full name and order number, photograph and packaging. Without a photo, we can not process your mail. Never send goods back without first contacting us.
7.3 The customer is always responsible for any shipping charges and import duties arising from the return of orders.
7.4 As mentioned in paragraph 3 of these terms and conditions, the site is not aware of legal legislation in countries other than the Netherlands. If an order through us is transferred to the Express service is the responsibility regarding the order to the customer. Should your order for whatever reason does not come through customs then the site has never, never responsible, never required to make a refund.
7.5 Based on the Distance Selling Act, the consumer when purchasing products the option to terminate the agreement without giving any reason, for a maximum period of 14 days. The 14 days begin on the day when the consumer takes delivery of the product.
7.6 There are legal regulations relating to the return of the products. During the 14 day period the consumer should abide by these rules. You are required to carefully deal with both the product and the packaging. The consumer may only unpack the purchased product to assess whether the product meets the requirements. The product and packaging should not be used. Products that are damaged, incomplete or used for a long time have never come to this refund. The consumer can only use his right of withdrawal when he put the product with all accessories in original condition and packaging to the site returns. The consumer is obliged to adhere to the instructions provided by the Site.